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  Services > Cash Services > Cash Pick-up
 
 

Cash Pick ups are the in bound part of the Cash logistics operations managed by CSL for it clients across the network. This constitutes almost 60% business volume wise. CSL provides this service primarily to Banks, Telephone companies, Malls and Super stores, Octroi and Toll collection agencies, etc. The service includes picking-up of cash from the customer premises, depositing the same in the bank, reconciliation and reporting.

In addition to all the advantages available with the Cash delivery model, cash pick up services provide following additional advantages:

  1. Quick receipt of receivables for network operators thereby helping in managing cash flows and reducing dead cash at other offices
  2. Consolidated cash receipt at Bank branches instead of individual pick ups thereby increasing productivity of Bank cash staff
  3. Disposal of low quality cash in other channels thereby improving cash balance quality and utilization

CSL can specially tailor schemes for cash pick ups to suit individual bank or client needs. Standard off the shelf offerings in this are:

  1. Beat Cash Pick up- wherein cash from a client is picked up daily, weekly or as per pre decided frequency and time. This allows Banks and clients to manage the cash pick up operations better. It also reduces daily load on the call center.
  2. Request Cash Pick up- wherein cash is picked on receipt of specific request from Bank’s control room. 
  3. Express Cash Pick up – as 3 above except at very short notice and for emergencies

However, at the end of the day all cash is collated and processed together and Bank gets a single statement showing client wise receipts and other details.

To ensure full security of these operations, in addition to the security measures listed in delivery section, special processes are followed to ensure that the information does not leak out hereby exposing the client.

To ensure that the client is absolutely comfortable in handing over the cash, CSL uses elaborate arrangements for employee identification, pick up authentication and audit trail. Some of the proprietary processes used here can be explained in a presentation that can be requested by clicking on the link.